RICHMOND, VA (April 13, 2016) – K12 Enterprise announced that its first-ever customer survey revealed the majority of respondents are satisfied with the company’s software and support.
The survey measured satisfaction among its SunPac and K12 Enterprise software customers. The majority of respondents are happy with their software and support and would recommend K12 Enterprise to a colleague or another organization.
Following is a sampling of clients’ feedback about their product and customer support experiences:
“Very user friendly. I have been in payroll for 19 years. One year at a community college and the other in Charlotte. K-12 Enterprise is one of the reasons I had to come back to the public school system.”
“It functions to process ALL of our financial needs. From Accounts Payable, Purchasing, Payroll and beyond. All without errors or without time consuming work arounds.”
“I like the fact that I can take thousands of transactions and see them in an impactful way in order to complete my work on various levels.”
“In my opinion, your level of service, response time to issues, and willingness to enhance your software is great!”
“You are always top notch.”
“I really appreciate the different contact options I have for customer service. Everyone is always eager to help and there when I have a problem.”
“Your support team is excellent, friendly, and quick to resolve any issues when we call. Your software is easy to learn, and surpasses our expectations.”
“We’re pleased that respondents gave us such positive feedback,” said Jeremy Fass, Senior Vice President of Sales and Marketing of K12 Enterprise. “All of the data we’ve collected will inform our efforts to continue to improve our software and support.”
About K12 Enterprise
K12 Enterprise provides financial and HR solutions designed to help school districts realize a higher degree of efficient, streamlined business operations. Built within Microsoft Dynamics, the K12 Enterprise product was created with the specific financial management, HR, payroll, and state reporting functionality required by school districts. Learn more at www.k12enterprise.com.