You're an IT Director
And you're responsible for keeping the wheels turning, managing your school district's entire IT infrastructure and processes, while responding to the daily needs and requests of users. As your single-source solution, K12 Enterprise can help you realize a seamless operational environment, while promoting a greater degree of user independence than ever before.
A Foundation of Excellence
Built on the award winning, ERP solution, Microsoft Dynamics NAV, K12 Enterprise brings complete interoperability to you network infrastructure, while leveraging the use of other Microsoft products like Excel and SharePoint. With its flexible and familiar interface, users can quickly drill down to analyze the data they need from a single point of access without relying on your help desk for support, saving you time and costs. And given its standardized Microsoft technology, K12 Enterprise makes it easy for your staff to get up to speed on management and support.
“I want a solution that is fully compatible with my Microsoft network.”
K12 Enterprise is a Microsoft solution that is fully optimized for Microsoft network environments, designed to work in tandem with Microsoft SQL Server and Active Directory. To reduce the learning curve for new users, K12 Enterprise provides a user-friendly interface based on Microsoft Office and integrates seamlessly to Word and Excel. Managing security is easy using standard SQL Server Security or through your Active Directory. Buitl-in Microsoft technology speeds access to data through such tools as SQL Server Reporting Services (SSRS) and SharePoint.
K12 Enterprise can be deployed in a fully hosted environment, with no need to install hardware or software. Users simply login directly through the Internet. K12 Enterprise is transparent on the network and will not increase your tech support caseload. Our hosted solutions are powered by a secure, scalable, ‘always on’ infrastructure that ensures optimum performance and the least amount of downtime. To further enhance that guarantee, we provide complete management and 24x7 monitoring of our customers’ shared, dedicated, or virtual servers.
“I need a system that ensures integration with my other mission critical applications.”
With its robust and flexible object-oriented programming, open-source code, and built-in development environment, K12 Enterprise can be integrated easily with your existing applications, such as substitute management systems, time-entry systems, and applicant tracking systems. Integration can be accomplished using multiple technologies, including real-time web services utilizing XML, ASCII text, Excel files, and more. K12 Enterprise professionals have the expertise to deliver timely solutions for your integration needs or can empower your IT staff to create your own integration solutions.
“I want to give my users greater access to self-service features.”
With its unlimited drill-down capabilities, K12 Enterprise allows users to identify, access, and analyze data without engaging the resources of your help desk. Through the application of Microsoft SharePoint, users can also take advantage of K12 Enterprise’s web-based user portals to handle everyday tasks like receiving goods, checking on requests, and more. Also included are a built-in export/import designer and a built-in report designer.
“I want a commitment to a long-term working relationship.”
At K12 Enterprise, we consider the completion of an implementation the beginning of our partnership with you. Our Customer Care department is staffed with technical and application specialists who are 100% dedicated to providing superior customer service. K12 Enterprise views every client as a long-term partner and understands that your staff needs an ongoing communication vehicle that enables them to continue to function in the most efficient manner possible using the most up-to-date tools available. To meet this goal we offer an on-going Customer Care Plan (CCP) designed to cover day-to-day processing issues. K12 Enterprise will provide support over the phone, through the web, or by remotely connecting to your network. K12 Enterprise's web based Help Desk is used by clients to log support calls, development requests, training requests, etc.